A full refund will be issued for course materials:

• that are in new/original condition. Wrapped packages, software, and boxed   sets must be unopened and in original condition. Course packets/readers are not returnable. Science kits and art kits are also not returnable .
• that are accompanied by a copy of the packing list
• that are postmarked or shipping dated within two calendar days of the start of the session (for purchases made before classes begin)

Refunds for fully digital items/digital rentals must be requested within 14 days of the original purchase date. Access codes that have been viewed or registered are subject to publisher approval and may not be eligible for a refund, even within the 14-day period after purchase.

Physical access cards must be unopened/unscratched

For Items shipped on the first day of class and prior to August 31, 2025:

Returns must be postmarked within 5 days of the receipt of the materials.

All refunds will be issued in the original form of payment. Shipping charges are not refundable. Your credit card account will be credited within 2 business days of store receipt.  Depending on your bank, credits may not be posted to your account for several business days.

Beginning September 1, 2025, course materials, including digital materials and access codes and all items purchased online will not be returnable.  Late start class materials may be returned within 2 days of the start of the session.

AR charge purchases are the responsibility of the student and if funds are not available, you are responsible for providing an alternate payment method.

Defective course materials will be replaced up to the end of finals each term.

Return shipping is the customer's responsibility. We recommend that all shipments be sent with an insured carrier to guarantee delivery.

You may be asked to provide class schedule information.